Privacy policy

Effective Date: June 22, 2026

Last Updated: June 23, 2026

SafaCo Global operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you acknowledge the collection, use, and disclosure of your information as described in this policy.

1. Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with our website, where you live, and as permitted by applicable law:

  • Contact & Delivery Details: Your full name, physical shipping address, billing address, active phone number, and email address collected directly at checkout to process and fulfill your order.

  • Fulfillment Data: Specific delivery instructions, community access requirements, and alternative contact numbers necessary for local couriers and fulfillment centers to execute door-to-door delivery.

  • Account Details: Usernames, encrypted security questions, and profile preferences. This category is managed natively via secure, enterprise-grade hosting infrastructure; we do not store or see your raw passwords.

  • Financial & Transaction Information: Credit card data, payment gateway confirmations, transaction histories, and cart activity. Online card payments are processed securely through encrypted third-party payment gateways; SafaCo Global never stores your raw financial account numbers. For Cash on Delivery (COD) transactions, we log your order confirmation history and delivery success metrics.

  • Communications Data: Any information you choose to include when sending an email, submitting a contact form, or initiating a customer support inquiry directly with our desk.

  • Automated Device & Usage Information: Your IP address, browser type, operating system, unique device identifiers, and data regarding how you navigate our storefront. This data is automatically collected and compiled via integrated data analytics tools and structural tracking pixels.

2. Personal Information Sources

We collect personal information from the following sources:

  • Directly from you: When you enter your details at checkout, complete an online verification form, or communicate with us directly via email or official chat channels.

  • Automatically through our integrated systems: From your device when you visit our website, utilizing automated tracking technologies managed by our secure cloud infrastructure providers and analytical partners.

  • From our service providers and supply chain partners: From technology vendors and logistics platforms who handle data explicitly on our behalf to ensure operational fulfillment.

3. How Your Personal Information is Used

Depending on how you interact with our store, personal data is utilized for the following core purposes:

  • Fulfillment & Contract Execution: To process your digital payments, manage Cash on Delivery (COD) verifications, arrange package delivery, handle potential returns, and notify you of order statuses.

  • Automated Marketing & Advertising: To serve relevant product recommendations and display online targeted ads across international advertising networks based on browser signals. These tracking mechanisms and automated flows run directly through our integrated web infrastructure.

  • Infrastructure Security & Fraud Prevention: To verify user accounts, analyze transaction risk scores, identify malicious behavior, and guarantee a secure payment environment via automated risk screenings.

  • Customer Support & Communication: To respond to your direct queries, offer troubleshooting assistance via WhatsApp or email, and maintain critical business updates.

  • Legal Compliance: To meet tax liabilities, accounting rules, consumer safety statutes, or respond to lawful regulatory demands.

4. Legal Bases for Processing (For EEA and UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), your personal information is processed under the following lawful bases pursuant to the GDPR:

  • Performance of a Contract: Processing transactional contact details and fulfillment metrics to deliver your purchased goods.

  • Consent: When you explicitly accept non-essential tracking cookies via our consent banner or intentionally subscribe to promotional communications.

  • Legitimate Interests: To protect our platform from fraudulent activities, confirm storefront cybersecurity, and analyze storefront layouts to improve operations.

  • Legal Obligation: To satisfy global corporate taxation rules, local bookkeeping laws, or statutory legal requests.

5. How We Disclose Personal Information

We may share specific categories of personal data with verified third-party service providers and partners to maintain global operations:

  • Fulfillment Partners, Brand Suppliers, and 3PLs: We work with an advanced international supply chain, utilizing localized hubs, manufacturing partners, and direct distribution networks (including operations across Pakistan, the GCC, and international distribution points). When you place an order, your essential delivery details (full name, shipping address, and phone number) are securely transmitted to our verified fulfillment suppliers and local couriers solely to pack, clear customs, route, and execute door-to-door product delivery.

  • Secure Core Infrastructure: Our backend database and hosting framework are supported securely across premium cloud networks that process data on our behalf to keep the storefront functional, safe, and encrypted.

  • Marketing and Network Partners: We integrate operational systems with global ad networks to facilitate algorithmic marketing. These tools evaluate online behaviors to show targeted ads. You can opt out of targeted tracking via your native browser controls or standard digital opt-out frameworks.

  • Corporate Transfers & Legal Necessity: In connection with a corporate merger, structural reorganization, or if legally mandated to satisfy valid search warrants, subpoenas, or protect the structural safety of our operations.

6. Data Security and Retention Timelines

While we utilize industry-standard, secure cloud platforms, no transmission protocol over the internet is completely impenetrable. We recommend using our official secure channels for all customer service communications.

Data retention periods are driven by business requirements and legal rules. Essential transaction histories, financial ledger invoices, and tax logs are maintained for up to 7 years to fulfill corporate accounting obligations and legal protection laws. Standard user profile logs are retained as long as your store account remains active or until you initiate a formal deletion request.

7. Your Rights and Choices

Depending on your regional jurisdiction (such as the EEA, UK, GCC states, or specific AP territories), you may possess statutory data protection rights:

  • Right to Access / Know: The right to request comprehensive copies of the data we hold on you.

  • Right to Delete / Erasure: The right to demand the total deletion of your personal history from our active records.

  • Right to Correct: The right to modify incorrect contact, email, or shipping details.

  • Right of Portability: The right to receive a structured, digital copy of your data for external transmission.

  • Right to Object & Restrict (EEA & UK): The right to halt or restrict specific automated processing, profiling, or direct marketing actions.

  • Right to Opt-Out of Sale/Sharing: The right to restrict the data sharing mechanisms used for targeted advertising. Our storefront actively honors the Global Privacy Control (GPC) browser configuration signal.

To execute any of these modifications or access privileges, please reach out directly to our support desk at info@safacoglobal.com.

8. International Data Transfers

We operate globally. Personal information may be systematically transferred, saved, and processed across international borders via secure cloud infrastructure data clusters. For citizens of the EEA and United Kingdom, all outbound cross-border transfers are legally bound and protected under approved structural mechanisms, such as Standard Contractual Clauses (SCCs), to guarantee continuity of data safety.

9. Contact Information

For privacy questions, policy concerns, or to execute legal access updates, please email or write to us at:

  • SafaCo Global Support Desk

  • Email: info@safacoglobal.com

  • WhatsApp: +92 3302438238

  • Postal Address: X4VC, S1, Hameed Arcade, Meerut Society, Gulzar E Hijri Scheme 33, Karachi, 75340, PK

  • Web: https://safacoglobal.com/